After asking a question and receiving the reply,

remember to say “thank you.” 

If our parents were looking over our shoulder while we are emailing, they’d likely be shocked. “You forgot ‘thank you’!”

In an impersonal age of instantaneous communication, courtesy is too often relegated to the distant past. For example, a person emails another, perhaps with a question of how to do something. Perhaps asking a favor. The recipient stops what she’s doing to carefully compose a reply. It might be what the person needed to know; it might be regret for not being able to help.

She hits send.

And that’s it.

End of conversation.

It’s the end because the person who wrote the first email doesn’t respond with “thank you.” Or anything else. It’s akin to their asking for something, having it given to them, and, firmly grasping it in their hand, without a word turning and walking away. Most of us wouldn’t do this. And yet many don’t email “thank you.” We need to. Why?

It’s polite.

Politeness not a good enough reason? You may want to ask for another favor.